Consent to Collection and Use of Personal Information (required)
In accordance with the Personal Information Protection Act, Coptiq Inc. provides procedures for notifying its customers of matters concerning the processing of their personal information and for receiving their consent. When customers order their eyeglasses from Breezm, Coptiq Inc. collects the following information from them, and only the minimum amount necessary to serve the purposes outlined in the table below. Customers may refuse consent to the processing of their personal information. However, doing so may restrict Coptiq Inc. from providing all or parts of its services to the customer.
Terms and Conditions
| Category | Personal information | Purpose of collection/Use | Retention/Use period |
|---|---|---|---|
| General | Name, date of birth, contact number, email address, shipping address | Customer identification, account management, communication, and customer service | Until withdrawal of consent or as required by applicable law |
| Customer Orders (Frames) | Name, contact number, email address, 3D face scan data, questionnaire responses | To process and fulfill orders, determine frame fit and customization specifications, manufacture customized eyewear, and provide delivery and after-sales service | 3D face scan data: Retained as necessary to produce and deliver the customer's eyewear. After receiving their glasses, customers may request deletion of their 3D face scan data at any time. Deletion requests will be completed within two business days. Other information: Until no longer necessary for the purposes described, or as required by applicable law. |
| Customer Orders (Lenses) | Name, contact number, email address, prescription data, questionnaire responses | To process and fulfill orders, determine lens specifications, manufacture prescription lenses, and provide delivery and after-sales service | Prescription data: 6 years. Other information: Until no longer necessary for the purposes described, or as required by applicable law. |
| Payment | Credit card transaction history | Payment processing, refunds, cancellations, and transaction record verification | As required by applicable law |
* Customers may refuse consent to the collection and use of their personal information as outlined above, and may suspend its use and retention during the retention/use period by withdrawing consent. However, doing so may restrict Coptiq Inc. from providing all or parts of its services to the customer.
Consent to Provision of Personal Information to Third Parties (required)
Coptiq Inc. provides personal information to third parties in order to improve its services, establish/maintaining/implement/manage financial transactions, and provide services as outlined in the table below. Customers may refuse consent to the collection and use of their personal information. However, doing so may restrict Coptiq Inc. from providing all or parts of its services to the customer.
Terms and Conditions
| Third Party | Personal information | Purpose of collection/Use | Retention/Use period |
|---|---|---|---|
| Coptiq Co., Ltd. (Breezm Headquarters, South Korea) | Name, contact number, email address, 3D face scan data, prescription data, questionnaire responses | Eyewear design and production, processing of 3D face scan and prescription data, order fulfillment, production status management, and customer service | 3D face scan data: Retained as necessary to produce and deliver the customer's eyewear. After receiving their glasses, customers may request deletion of their 3D face scan data at any time, and deletion requests will be completed within two business days. Prescription data: 6 years. Other information: Until no longer necessary for the purposes described, or as required by applicable law. |
| FedEx, DHL, UPS | Name, contact number, shipping address | Product delivery and shipment-related services | Until completion of delivery, or as required by applicable law |
| Insurance providers | Name, date of birth, contact information, purchase information, date of purchase | Processing and reconciliation of insurance reimbursement documentation | Until completion of the applicable insurance reimbursement process, or as required by applicable law |
* Customers may refuse consent to the provision of their personal information to third parties as outlined above, and may suspend its use and retention during the retention/use period by withdrawing consent. However, doing so may restrict Coptiq Inc. from providing all or parts of its services to the customer, even during the request.
When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email. We (or service providers on our behalf) may then send communications and marketing to these email. You may opt out of receiving this advertising by visiting https://app.retention.com/optout.
Please note that the language provided above is intended to guide you in updating your privacy policy to reflect the use of cookies and similar technologies by your online data partners or vendors. It is important to clarify that we, as your service provider, do not directly contact individuals on your behalf based on this data collection. The recommended text is to ensure transparency with your website visitors, indicating that they may be contacted by you or your service providers based on the information collected through these technologies. We encourage responsible and compliant use of such data in accordance with privacy laws and best practices. Users should regularly audit their privacy policies and cookie banners to ensure they remain consistent with both RB2B's guidelines and any applicable legal requirements.
